FR
Service Activation
  1. On the day of your appointment and after the technician has completed the installation of the fibre connection, go ahead and connect your Wi-Fi 7 Hub.
  2. Follow the 3 or 4 easy steps in the set-up guide we sent along with your Wi-Fi 7 Hub.
  3. If your Internet service isn’t working after your time window has passed, or if you need help setting up your Wi-Fi 7 Hub, please give us a call.
Register for MyAccount to Track Your Order
  1. To register for MyAccount click here
  2. Click on the Register now option found at the bottom of the screen.
  3. Enter your Bell Internet account number, postal code and the email address used to sign up.
  4. Enter and confirm your new password. Click Continue .
  5. Your registration is now complete. Click on Log in to MyAccount to manage your Bell Internet service.
MyAccount support is available here
Technician Installation
On the confirmed date and time of your appointment, a technician from a local internet company (TELUS) will take care of setting up your fibre connection to a network device known as an Optical Network Terminal, which they will bring with them. The network device serves as a connection point between the fibre optic network and the Wi-Fi equipment shipped to you. The technician will require access inside your home to set up and activatethe network device and complete the installation.
A few more details about your technician appointment:
  • Please ensure someone of legal age is home during this time.
  • Your Bell Internet installation will be completed by a technician from a local Internet company (TELUS). You will receive a phone call or text message about your appointment from this company.
  • If you live in an apartment, please reach out to your property manager prior to the appointment and ensure the technician can access residence.
If you have any questions about your order or your technician appointment, please get in touch with us right away! Here are the ways you can reach us here.
Related Articles